Your network systems are proactively monitored and reported against 24 hours a day, 7 days a week. Alerts are generated automatically in the event of conditions that are likely to reduce the efficiency of your systems. Those alerts are acted upon and the result is better performance and reduced downtime.
Software installation and removal is tracked. This allows you to safeguard your network against the installation of unauthorised software and enables you to track and record your software licenses.
A small application sits on your server and discretely monitors the performance of all devices attached to your network. The statistics produced are then used to proactively monitor and track the performance of your network. Automatically generated alerts to certain conditions are then produced and will be acted upon in order to prevent system degredation.
The alerted conditions include network traffic, disk space and activity, software being installed or removed, even the levels of consumables in your printers can be monitored and you can be alerted if they fall below a level specified by you. The list of possibilities is endless.
With information gathered automatically, the data is then collated by a qualified 'human' (Harry Shaw Business Computers cannot guarantee that the human concerned possesses all of the social skills normally associated with human behaviour) and the report is commented upon and issued. It may include recommendations if any are appropriate, or may simply explain certain items in more detail. The data will be presented in a format suitable for your analysis if required, but will also be graphically presented for brevity.